We prefer all drop-off donations are made by appointment.
To treat our clients with dignity and respect, we cannot accept items that are stained, worn out, torn, scratched, chipped, broken, missing parts or have pet fur. We can only accept furniture that will fit in a small apartment and can be carried up a narrow staircase. Disposing of items comes at a cost that takes away from our ability to serve clients. We will inspect items before accepting and reserve the right to decline anything that would not suit our clients. Please print our guidelines.
We can only pick up in the following towns: Burlington, Lexington, Lynnfield, Melrose, North Reading, Reading, Stoneham, Wakefield, Wilmington, Winchester, and Woburn. For liability reasons, we will not enter a home to pick up donations. Items must be in an accessible outside area (garage, driveway, curb etc.).
If you have spoken with us, please click here to submit furniture pictures.
If an item is not listed below, we cannot accept it. Thank you for understanding.